Is Ordering Contact Lenses Online Safe?

contact lens on girl hand

Summary: Retailers that sell contact lenses are popping up everywhere on the Internet. But is it safe to shop online?

After obtaining your prescription for new contact lenses, you might be thinking of different places to purchase your lenses. While your optometrist can order them for you, there are other alternatives that you can choose from instead.

Online stores such as Lens.com for example, are opening up everywhere. With claims of the lowest prices and widest selection, why wouldn’t you want to shop there? Here are some tips on what you should look out for if you’re taking this route.

Reputation

One of the first boxes you need to check off is whether the company is legitimate or a scam. One way you can check this is by reading online reviews. While you should not make your decision solely on reviews, it is a good indicator of whether customers are happy with the service or not.

Selection

When it’s time to order contact lenses, you’ll want to make sure the store you’re doing business with carries the exact type of lens that you need. For example, let’s say you need a multifocal pair of contact lenses, sites that carry a wider selection at a fair price are more preferable than the smaller ones that don’t carry as much.

Return Policy

Some sites implement a strict no return policy which can be a hassle to deal with if you order the wrong pair or they send you the wrong item. The last thing you’ll want to deal with is a customer service representative that is actively going to fight you to save the company money. Instead, try searching for sites that offer a bit more leniency with policies that work in your favor.

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